Postage

Postage of items purchased at Etwall Saleroom - please note, we are unable to offer postage for our London auctions

Hansons Auctioneers offers an in-house postal service for clients who are unable to attend the auction or collect. If items need to be sent abroad we shall assess these on an individual basis. Depending on the object and worth/size of parcel, Hansons will recommend using one of our couriers if we are unable to post your item in-house. We reserve the rights not to post items abroad if we deem unfit and think it will break.

We are not professional packers or shippers but do our utmost to pack items in a correct way which will ensure items arrive safely. However, Hansons Auctioneers will not be held responsible for making any claim. We may be able to make claims with Royal Mail or Parcelforce but cannot guarantee this.

There are some items that, due to their nature, size or weight, we cannot post out. However, we can recommend couriers and you can arrange for them to pick the item up from our saleroom. They will also be able to insure some items which we are unable to insure. (These items are noted at the bottom of this page).

Items are sent out a minimum of a week after the sale and cannot be sent for a specific date, or sent by a specific method.

Items sent in the UK

Depending on worth, size and weight, items will either be sent by 1st class signed for, Special Delivery 1pm or Parcelforce.

Our postage charge for our in-house service to the UK are between £12-£35 plus VAT per parcel. Clients will be quoted after the sale once we have weighed and measured goods and looked at insurance. We are unable to quote overseas parcels before the sale due to the need to take hammer price into consideration. Please contact us after you have purchased the item.

With regards to ceramics and glass items in the UK. Please note, due to the maximum size of our boxes we struggle to pack larger amounts of ceramics and glass. We prefer not to send more than two medium pieces of ceramics or glass (for example two medium sized vases), or up to six smaller ceramics or glass (for example small figurines) per box. If we are unhappy that items are too fragile and are likely to break we recommend you use a courier to pack and insure them properly. We thank you for your understanding with this, and of course we do try to assist as many clients as we can. We do this to help minimise breakages, especially on more expensive pieces.

New service available at Hansons for weapons postage - Please note that Hansons now provides a postage service for legal knives and small deactivated guns, using Royal Mail Special Delivery. We can also post air rifles and air pistols using Parcelforce. Hansons reserves the right not to post weapons, if we are unhappy with certificates, legality etc. We will look at each weapon on an individual basis.

Items sent overseas

**Please note we will not send glass or ceramics items overseas** due to their breakable nature.

We shall look at items on an individual basis. Depending on worth, the item and the country the item is to be sent to. Only small and non-fragile items will be considered for in-house postage. Please note, if we decide to post items abroad, ALL CLIENTS WILL BE REQUIRED TO EMAIL US A DISCLAIMER, ACCEPTING RESPONSIBILITY FOR BREAKAGE OR LOSS OF THESE PARCELS. HANSONS WILL NOT PAY OUT FOR ANY CLAIM AGAINST PARCELS SENT ABROAD. They are posted at your own risk.

**We recommend overseas clients, use specialist couriers Mailboxes or Advance Forwarding to send their items.**

Mailboxes Nottingham, www.mbe.co.uk/nottingham +44 (0) 1159 472 779
Advance Forwarding +44 (0)1332 865 656 www.advanceforwarding.co.uk

Insurance

We remind clients using the Royal Mail postage system within the UK there are certain items WHICH CANNOT BE INSURED. If your item cannot be insured with our postage, you are welcome to arrange your own courier to collect, or use one of our recommended couriers above.

If you need to have your item insured we ask that you contact a specialist courier who can collect and pack the item themselves. (Our office is open Monday to Friday, 9am-5pm for collections).

If you are sending a courier to collect an item but would like Hansons to pack the item for you, please contact our accounts office and we shall take a payment for packaging only.

Items which CANNOT be insured by Hansons postage

Any item which cost above a total of £2,500
Any item containing GLASS
CERAMICS
Anything classed as an ‘ANTIQUE’ over 100 years old
FOSSILS
STONEWARE
JEWELLERY (excludes ‘costume’)
PRECIOUS STONES
WATCHES

Items which CANNOT be sent by Hansons Postage (please use your own specialist courier to collect)

GRENADES, SHELLS, MORTARS and AMMUNITION
BATTERIES
AEROSOLS
ALCOHOL higher than 70%
PERFUMES classed as flammable
Hansons Auctioneers reserve the right to not post an item if it falls in between any of the guidelines and they deem it unfit to be posted.

Recommended Couriers which can insure all items

Mail Boxes Etc. Nottingham +44 (0)1159 472 779 www.mbe.co.uk/nottingham
IJK Couriers (Contact Ian Kent) 07917500522 www.ijkcouriers.co.uk
Advance Forwarding +44 (0)1332 865 656 www.advanceforwarding.co.uk
Vans 4 Us 0845 2240225 07792 204448

*Please note furniture MUST be collected three days after a sale has ended*

Hansons do offer a chargeable delivery service within a 10-mile radius. The cost of delivering one piece of furniture will be £20 + VAT.

Get in touch with Hansons

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