**IMPORTANT NOTICE** Due to Covid-19 restrictions we aren't able to help clients lift furniture. If you require help lifting, please bring along somebody that can help you - Masks to be worn at all times (applies to all sites)

Transfer of items between sites for Collection or Postage

From January 2020 sales, any requests to transfer items between sites for collection or for the postage and packing service will be charged a transfer fee as a contribution towards the administration and transportation costs. This relates to only small items *This does not include furniture or items that are easily breakable*

Fees for transfers involving the London or Banbury sites - from £10 + VAT per invoice
Fees for transfers between Derby and Staffordshire - from £5 + VAT per invoice

These fees are in addition to the postage and packing fees.

In-house Packing & Postage Service

Hansons Auctioneers offers an in-house postal service from our Derby saleroom for clients who are unable to attend the auction or collect.

For those clients who have brought from our London saleroom, an offer of postage service will be made by email after the closure of the sale. This email will come from in conjunction with auction logistics who will offer a full collection, packing and postage service.

We are not professional packers or shippers but do our utmost to pack items in a correct way which will ensure items arrive safely. However, Hansons Auctioneers will not be held responsible for making any claim. We may be able to make claims with Royal Mail or Parcelforce but cannot guarantee this.

There are some items that, due to their nature, size or weight, we cannot post out. However, we can recommend couriers and you can arrange for them to pick the item up from our saleroom. They will also be able to insure some items which we are unable to insure. There are also some items that we are prohibited from posting because of conditions laid down by the delivery service. (These items are noted at the bottom of this page).

Items sent in the UK

Depending on worth, size and weight, items will either be sent by Royal Mail 1st class signed for, Special Delivery 1pm or Parcelforce.

Our postage charge for our in-house service will be split into postage and packing service. The postage will be based around the costs charged by the courier ( Royal Mail, Parcelforce etc) plus a packing fee which will be decided by the estimated value, type of packaging required and the service administration costs involved.

Clients will be quoted after the sale once we have weighed and measured goods and looked at insurance. Please contact us after you have purchased the item.

With regards to ceramics and glass items in the UK please note, due to the maximum size of our boxes we struggle to pack larger amounts of ceramics and glass. If we are unhappy that items are too fragile and are likely to break we recommend you use a courier to pack and insure them properly. We thank you for your understanding with this, and of course we do try to assist as many clients as we can. We do this to help minimise breakages, especially on more expensive pieces also, cheaper postage services often do not provide insurance cover for breakable items so this is at the clients own risk.

Weapons postage - Please note that Hansons now provides a postage service for legal knives and small deactivated guns, using Royal Mail Special Delivery. We can also post air rifles and air pistols using Parcelforce. Hansons reserves the right not to post weapons, if we are unhappy with certificates, legality etc. We will look at each weapon on an individual basis.

Offensive Weapons Act 2019
Recently introduced, the Offensive Weapon Act 2019, requires us to obtain confirmation that any item with a blade will be sent to and received by a person over 18 years of age.

Items sent overseas

We shall look at items on an individual basis. Depending on worth, the item and the country the item is to be sent to. Only small and non-fragile items will be considered for in-house postage. Please note, if we decide to post items abroad, ALL CLIENTS WILL BE REQUIRED TO EMAIL US A DISCLAIMER, ACCEPTING RESPONSIBILITY FOR BREAKAGE OR LOSS OF THESE PARCELS. HANSONS WILL NOT PAY OUT FOR ANY CLAIM AGAINST PARCELS SENT ABROAD. They are posted at your own risk.

**We recommend overseas clients, use specialist couriers e.g Mailboxes Etc and Alban Shipping to send their items.**

Mailboxes Nottingham, +44 (0) 1159 472 779

Mailboxes Kingston, 020 8547 1547

Alban Shipping, 01582 493099


We remind clients using the Royal Mail postage system within the UK there are certain items WHICH CANNOT BE INSURED. If your item cannot be insured with our postage, you are welcome to arrange your own courier to collect, or use one of our recommended couriers above.

If you need to have your item insured we ask that you contact a specialist courier who can collect and pack the item themselves. (Our office is open Monday to Friday, 9am-5pm for collections).

If you are sending a courier to collect an item but would like Hansons to pack the item for you, please contact our accounts office and we shall take a payment for packaging only.

Insurance is provided the carrier i.e Royal Mail, Parcel Force etc in accordance with their terms and conditions. Please see the relevant websites for more details.

Examples of items which CANNOT be sent by Hansons Postage (please use your own specialist courier to collect, we can offer packing service if neccessary)

ALCOHOL higher than 70%
PERFUMES classed as flammable
Hansons Auctioneers reserve the right to not post an item if it falls in between any of the guidelines and they deem it unfit to be posted.

Recommended Couriers which can insure all items

Mail Boxes Etc. Nottingham +44 (0)1159 472779
Mailboxes Kingston, 020 8547 1547
IJK Couriers (Contact Ian Kent) 07917500522
Alban Shipping, 01582 493099

*Please note we do not offer postage for large items such as furniture*

Furniture MUST be collected three days after a sale has ended.


Please be aware that additional customs taxes may be payable both by a buyer or potential seller. Hansons are not responsible for any additional customs taxes. Anyone sending items from overseas to Hansons to be commissioned for sale or valuation may incur customs taxes. This tax also applies to buyers if we despatch lots won overseas.