"I bought my first items from one of your sales on 3rd December and I want to congratulate you on your excellent staff and the splendid manner in which I was looked after from the outset. I bid by phone and the two people who took my bids were so professional and friendly. I paid via Martin (?) in Accounts who was also very helpful, and, having paid p& p, the items were posted to me in record time. If this isn’t service, I don’t know what is!! Well done, keep it up and your business will go far."
- Michael Naxton, ASFAV
"Many thanks to you and your in-house packing team for making auction purchases completely stress free. The excellent customer service you provide makes Hansons unique in the auction world. All your efforts are much appreciated."
- Stephen Weber
"Thank you very much for arranging rapid delivery! The item arrived and the packaging was excellent. Throughout my interaction with Hansons all of the people I have dealt with have been courteous, helpful and consistently professional. "
- Osman Sarioglu
"I'm very pleased with the amount my item sold for and also the way in which you have kept me informed at all times, from the day of valuation up to the present time."
- Mrs Martin
"Why I chose to sell at Hansons … It’s because well-known TV expert Charles Hanson has the persona of someone who’s 50% fun, 50% crazy (in the nicest possible way) and yet 100% salesman"
- Steven Abbott
"Thank you for the exceptional care and attention you paid to us."
- Bob Ashlin
"My Parcel has arrived and I wanted to say well done for the safe wrapping. A sincere thanks to all at Hansons."
- Claude Lucbernet-Sivewright
"I just wanted to say that my item arrived this morning and I couldn't be more pleased. Thank you for your help in this regard and please say thanks to Linda and to whoever packed it up so well. I'm sure it could have survived a plane crash!"
"On arrival ALL staff I spoke to for guidance etc were very pleasant and welcoming. I would most certainly recommend Hansons to all."
- Jo Powle
"Staff were very friendly and obliging."
- Joy Robentson
"Very friendly staff! There was a nice young lady called Carol who was very helpful. Charles was very keen to help and explained everything very clearly. "
- Jane E Nock
"May I convey our thanks to all your staff for their kindness shown to my wife and myself at yesterday's sale... May I give a big thank you to both Kevin, and the auctioneer Isabel, as without their help, we would still have his large collection, and, we wouldn't know what, or who to contact to deal with it. Once again thank you all."
- Mr. K. M. Walklate
"I want to say how much I enjoy coming to your saleroom. You create the best atmosphere of all the auctions I have been to. You also have a great team. They are always very patient with me, and I mean the whole team!"
- Angie Ainsworth
"Parcel arrived safely this morning, I would like to thank the packer for the exemplary way in which the packing was done and the box prepared. Superb job."
"The condition report was faultless and your after sales service was both friendly and professional. All items were carefully and intelligently packed."
- Brendan Smith
"I simply want to convey my thanks to you and your professional Sales team, and in particular Isabel for selling our Lots with much cheerfulness and enthusiasm. What a special team you have! I'm delighted at the results!"
- Janet Hardman
"This was (my) first visit to your Auctions and would like to say how impressed I was with the friendly helpful staff, please feel free to add me to your mailing list. Thanks again."
- Ian Taylor
"Thank you! I managed to watch some of the auction on-line, it was a pleasure to see Mr. Hanson's smile when my first lot sold for more than it was estimated. It has been a memorable experience. What a lot of work to be done to organise it all, so again, thank you."
- Sylvia Critchlow
"Yesterday my Wife and I attended your valuation day at the Cricket Club, the two Ladies there were wonderful very helpful, it was nice to see that customer service is not a thing of the past, you must be very proud of your Staff, keep up the good work."
- Roger & Pat Bayton
"You really lit up the evening and through your skills as an auctioneer par excellence we raised in excess of £1200, a record for our Club’s Auction of Promises."
- The Rotary Club of Bakewell