Buying from Hansons

BUYING AT AUCTION - DERBY

Hansons Auctioneers offers an in-house postal service on some items, for clients who are unable to attend the auction or collect. We reserve the rights not to post items if we deem unfit or think it will break - Click Here to view our postage terms...

Prospective purchasers should always thoroughly examine any items they are interested in before placing a bid and before the auction commences. For those unable to attend in person, we offer an image and condition report service by telephone and email, however buyers are responsible for satisfying themselves concerning the description and condition of the lots before proceeding to purchase – whilst every care is taken to provide an accurate description in the catalogue, it is based on a statement of opinion and not on fact.

We also take this opportunity to remind you to refer to our glossary for assistance when considering descriptions, although this is not exhaustive and should you wish any term explained, do please contact the saleroom directly – we advise that it is your responsibility to clarify descriptions with a member of our staff before purchasing.

Once you are content with your decision, we invite you to attend our auctions to enjoy the drama and theatre of a sale, however we acknowledge this is not always possible, and so we offer the following options:

ABSENTEE BID

You are welcome to leave a bid with us and the auctioneer will bid on your behalf against other bidders. When you have decided which lots you would like to bid on you may leave bids in person at our Auction Centre, via our email to [email protected], or by telephone on 01283 733988. We accept bids prior to, and throughout, our sales, however please ensure you allow enough time for the relevant administration work to be carried out before the lot comes under the auctioneer’s hammer. Absentee bidder’s instructions may be cancelled at any time before the auction takes place, but cancellation cannot be guaranteed once an auction has commenced. We reserve the right to refuse an application where we feel it appropriate.

TELEPHONE BID

You are welcome to register to bid by telephone; on the day of the auction, a member of our team will contact you shortly before the lot appears for sale, they will then act as your mouthpiece in the saleroom, bidding on your instruction. We advise that such requests should be placed as far in advance as possible. Please note that this is a first come first served service, and where there are many bidders previously logged we may not always be able to accept registration. We reserve the right to refuse an application where we feel it appropriate.

LIVE ONLINE BIDDING

This service allows you to take part in an auction from the comfort of your home, at the office, or perhaps from the pool side whilst you are on holiday! To access this service, please visit the-saleroom.com to access our catalogue pages, where you will find instructions on how, and when, to register – this is an easy to use service, however should you have any difficulties do please contact us on 01283 733988 and we will be able to advise you further. Please note that there is an additional 5% + VAT buyer’s premium for this service. We reserve the right to refuse an application where we feel it appropriate.

REGISTRATION

Buyers need to register at each sale before bidding in person. Please complete a registration form at the Auction Centre, and pass this to our reception staff who will then issue you with a bidding number – please note a form of ID will be needed. For those placing commission or telephone bids, we will ask for your name, address, telephone number (to include a land line) and email address. We reserve the right to refuse an application where we feel it appropriate.

BUYERS PREMIUM

A buyer’s premium of 20% + VAT is payable in addition to the hammer price. Please note VAT (charged at the current rate) is payable on the premium only. A minimum lot charge of £5 + VAT applies. Please be aware that the buyer’s premium for the purchase of motor vehicles is 10% + VAT, excluding motorbikes. We accept all major debit and credit cards; however, cheques are only accepted by prior arrangement and lots purchased in this manner cannot be collected until full bank clearance is completed (at the time of writing, approximately seven working days).

PRIVATE TREATY SALES

In addition to auction sales Hansons negotiate Private Treaty sales between ‘willing buyer and willing seller’, or where several parties are interested, we offer a sealed bid Private Treaty sale service, whereby the interested parties will be invited for ‘best and final offer’ sealed bids, thus ensuring the vendor receives the optimum price. Where items are not offered for sale by auction, but are included in the auction catalogue as Private Treaty Sales, sealed bids are requested to be received by 12 noon on the day the items are offered for sale, with the highest bidder winning the item. In all cases, Private Treaty Sales incur the same charges if the Lot had been sold at Auction.

AFTER SALE OFFERS

Where an item remains unsold on auction day, should a reasonable offer be made during the week following the sale, Hansons reserve the right, in their position as agents, to accept on the vendors behalf.

COLLECTION OF PURCHASED ITEMS

All Buyer’s and couriers must check their purchases prior to departure from the auction. Hansons will accept no claims for loss or damage thereafter. All general items must be paid for and collected within five days following the end of the sale, after this period storage charges of £1 + VAT per lot per day will apply and your items will not be insured; all furniture items must be paid for and collected within three working days following the end of the furniture section of the sale, after this period, lots remaining uncollected at 5.00pm on Wednesday evening will be moved off site and an administration fee of £25 + VAT will be added to the sale account, together with storage charges of £5 + VAT per lot per day, please note these items will not be insured, and as items are removed from the site we will not take responsibility for any losses or breakages sustained.

DELIVERY OF PURCHASED ITEMS

We are happy to discuss delivery of purchased items with you, and can assist with postage and courier deliveries – please contact our team for further advice, or review the ‘Postage of Items’ under ‘Our Services’ on the Hansons website – and for delivery using our own transport team, charges commence at £25 + VAT. Should you wish to take advantage of our postage and packing service once you have purchased an item at a Hansons auction, please be advised that this is a fee-paying service, and the invoice may be forwarded separately to the purchase invoice – the fee for packing and/or postage is not included within our commission fees.

ITEMS DAMAGED DURING TRANSIT

Any items packed, or packed & posted by Hansons, that are damaged during transit, must be returned to Hansons for inspection together with all packaging materials – no claims can be reasonably considered otherwise.

RIGHT TO ADMISSION

Hansons reserves the right to refuse admission to any of its auctions without giving a reason.


USEFUL INFORMATION
  • In these conditions Hansons means Hansons Auctioneers and Valuers Ltd.
  • Please note all furniture is sold as a work of art, not for functional use in a domestic setting. Upholstered items which do not comply with fire regulations will be sold for their structural and artistic value only, not for household use in their current state. Fire Safety Regulations do not apply to furniture intended for export and furniture manufactured prior to 1950.
  • Hansons operates an RICS approved complaints handling policy, a copy of which can be provided on request.
  • Clients are advised all contracts with Hansons are governed by the laws of England and Wales and the jurisdiction of the English and Welsh courts applies.
  • In these conditions Hansons means Hansons Auctioneers and Valuers Ltd.
  • Clients are advised all contracts with Hansons are governed by the laws of England and Wales and the jurisdiction of the English and Welsh courts applies.
ARTISTS RESALE RIGHT (OR DROIT DE SUITE)

According to the European Union’s Artist’s Resale Right Directive, which has been adopted by the United Kingdom, living artists and artists who died within 70 years prior to the date of the sale are entitled to receive a resale royalty each time their art work is sold by an art market professional in the European Union or United Kingdom, subject to certain conditions. Hansons note a rolling scale charge, dependant on the hammer price of paintings, prints and drawings by known artists who have died within 70 years of the date of this sale, will be made to the purchaser on works which sell for in excess of 1,000 Euros. The Exchange rate to Sterling will be fixed as at the date of sale.

AUCTION ATTENDEES

All who attend Hansons Auction Centre or any other Hansons Auctioneers and Valuers Ltd event shall be deemed to be there at their own risk, and are to take note of security arrangements and of the layout of the site on arrival. They shall have no claim against Hansons in respect of any accident which may occur or injury, damage or loss howsoever caused.

The right is reserved to refuse admission to the auction premises and may be used by Hansons without giving a reason.

AUCTION PROCEDURE:
  • Any auction shall be conducted at the absolute discretion of Hansons Auctioneers.
  • Hansons shall conduct the Auction with reasonable skill and care - for example, what constitutes a bid shall be at the absolute discretion of the Auctioneer, acting with reasonable skill and care.
  • Hansons shall have the right to refuse any bid which does not exceed the previous bid by at least 10% or by such greater proportion as the Auctioneer shall in his or her absolute discretion direct.
  • Hansons reserve the right not to approve any online bidder when their registration credit check is not successful and who cannot provide references. Hansons will not accept commission bids for any buyer that has an outstanding invoice.
  • Hansons do their utmost to execute each and every bid, but neither Hansons nor the seller will be responsible for errors or failures to execute bids placed on the internet or on a mobile device or telephone, including, without limitation, any loss of telephone line connection, or connection to the internet; or any breakdown or problem with the online bidding software or the website service provider.
  • Hansons advises that the auctioneer will commence and advance bidding at levels and increments he considers appropriate and is entitled to place a bid or series of bids on behalf of the Seller up to the reserve on the lot, without indicating he is doing so and whether or not other bids are placed.
  • Where two or more bids at the same level are simultaneously received, Hansons shall have absolute discretion to determine which bid to prefer. Subject to the foregoing where two or more bids at the same level are simultaneously received by the Auctioneer, any bid by a Bidder personally present at an Auction shall take preference over any bid submitted by telephone or over the Internet. Any bid made or attempted by telephone or over the internet shall be deemed to have been made only if received by the Auctioneer.
  • Hansons has the discretion at any time, to refuse any bid, withdraw any lot, re-offer a lot for sale (including after the fall of the hammer) if they believe there may be error or dispute, and take such action as they reasonably think fit.
  • As Auctioneers, Hansons usually contract as agents for the seller whose identity, for reasons of confidentiality, is not normally disclosed; accordingly, on entering into purchase, your primary contract is with the seller.
  • The ownership of any Lot purchased shall not pass to the relevant Buyer until they have made full and total payment to Hansons.
  • Hansons are, primarily, agents for the seller. We are dependent on information provided by the seller and whilst we may inspect lots and act reasonably in taking a general view about them, we are normally unable to carry out any detailed examination of lots in order to ascertain their condition in the way in which it would be prudent for a buyer to. Intending buyers have ample opportunity for inspection of goods and, therefore, accept responsibility for inspecting and investigating lots prior to purchase. Neither Hansons nor the seller accept any responsibility for the condition of lots sold; particularly with regard to objects being in working order.

  • We have installed CCTV systems in internal and external areas of our Heage Lane site for the purposes of public and staff safety and crime prevention and detection. In all locations, signs are displayed notifying you that CCTV is in operation and providing details of who to contact for further information about the scheme.

    We hold personal data from the CCTV system for a period of two weeks. Where incidents are brought to our attention then personal data captured may be held for a longer period, in particular where offences have been reported and are under investigation. You have the right to see CCTV images of yourself and be provided with a copy of the images in accordance with the codes of practice issued by the Information Commissioner. We will only disclose images and audio to other authorised bodies who intend to use it for the purposes stated above.

    CLIENT CONTACT

    Any notice to any buyer, vendor, bidder or viewer may be given by first class mail or email in which case it shall be deemed to have been received by the addressee 48 hours after posting or sending.

    COLLECTION OF GOODS

    All Buyer’s and couriers must check their purchases prior to departure from the auction. Hansons will accept no claims for loss or damage thereafter. All general items must be paid for and collected within five days following the end of the sale, after this period storage charges of £1 + VAT per lot per day will apply and your items will not be insured; all furniture items must be paid for and collected within three working days following the end of the furniture section of the sale, after this period, lots remaining uncollected at 5.00 pm on Wednesday evening will be moved off site and an administration fee of £25 + VAT will be added to the sale account, together with storage charges of £5 + VAT per lot per day, please you’re these items will no longer be insured, and as items are removed from the site we will not take responsibility for any losses or breakages sustained.

    Failure to pay for goods within six weeks of the auction will result in the sale being rescinded. The defaulting buyer will also be blocked from bidding at future Hansons auctions.

    COMPLAINTS

    Hansons Auctioneers operates an RICS approved complaints handling policy, a copy of which can be provided on request.

    CONSIGNED LOTS

    On signing the consignment receipt, the vendor confirms to Hansons that they are the true owner of the property or has the authorisation from the true owner to sell the property.

    On consignment, where possible, we identify the most appropriate auction for your object(s), however Hansons reserve the right to re-assign sales for any consignments should they feel it prudent, in order to maximise your financial return.

    ELECTRICAL ITEMS

    Please be aware that any electrical items consigned will be PAT tested, and the cost allocated to the seller; if the result is classed as a fail, the cords will be removed up to the body of the item before being returned to the client.

    FILMING

    Please be aware that we often photograph and record video footage at our events for promotional purposes within printed, televisual and digital media.

    By attending one of our events, you acknowledge that you have been informed that you may be photographed and recorded, and that you give permission for your likeness, voice and items you own to be used, to be photographed and recorded, and for Hansons Auctioneers and Valuers Ltd to lend and use such recordings in any way, through print, televisual and digital means, whether on their own or in combination with other items via all forms of media known now or in the future. The rights to reproduce and re-use such will remain with Hansons Auctioneers and Valuers Ltd thereafter without requesting your personal authorization. Should you have any queries, please contact Rebecca Hanson on 01283 733988 or at [email protected] - thank you for your cooperation.

    FIREARMS

    Hansons advise that all firearms consignments will be dealt with according to the laws of England and Wales and the jurisdiction of the English and Welsh courts applies at all times. In cases where the required licensing and documentation is not provided, we reserve the right to retain such items prior to disposal by the relevant authorities.

    INTRODUCTORY COMMISSION

    Hansons reserves the right to make occasional relevant and appropriate Introductory Commission payments, without cost to the buyer or seller.

    LOT DESCRIPTION:
  • Care is taken to ensure that any statements as to authorship, attribution, origin, date, age, provenance and condition are reliable and accurate, but all such are statements of opinion and are not to be taken as statements or representations of fact. Hansons reserve the right, in forming their opinion, to consult and rely upon any expert or authority reasonably considered by them to be reliable.
  • Whilst we seek to describe lots accurately, it may be impractical for us to carry out exhaustive due diligence on each lot. Prospective Buyers are given ample opportunities to view and inspect before any sale and they (and any independent experts on their behalf) must satisfy themselves as to the accuracy of any description of a lot.
  • Similarly reports on the condition of any lot are offered by Hansons as a statement of opinion only, and not of fact, and as such Hansons are not liable for any errors or omissions contained therein. Hansons will not be held responsible for any damage or defect that has not been notified to the buyer.
  • Catalogue illustrations are for guidance only and will not convey full information as to the actual condition of lots.
  • Where the term (a/f) is used, this refers to a lot being ‘as found’, it is used for guidance only and indicates that in our opinion there is significant damage or repair to an item, the omission of this term does not indicate there is not significant damage or repair to an item and Hansons are not liable for the omission of this term.
  • Please note all furniture is sold as a work of art, not for functional use in a domestic setting. Upholstered items which do not comply with fire regulations will be sold for their structural and artistic value only, not for household use in their current state. Fire Safety Regulations do not apply to furniture intended for export and furniture manufactured prior to 1950.

  • MARKETING

    Hansons reserve the right to advertise any consigned objects in all forms of media, known now or in the future, either before or after a sale, without requesting the vendor’s or buyer's authorisation.

    MEASUREMENTS

    All measurements are approximate, and due to the nature of the goods on offer we use both metric and imperial figures; should you require additional measurements for any item, please contact us at [email protected] or on 01283 733988.

    PRIVACY STATEMENT:
  • WHAT DO WE DO WITH YOUR INFORMATION? | When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
  • When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
  • Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
  • CONSENT | How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
  • If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
  • How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at: Hansons Auctioneers Heage Lane, Etwall, DBY, DE65 6LS, United Kingdom
  • DISCLOSURE | We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
  • THIRD-PARTY SERVICES | In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
  • However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
  • For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
  • In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
  • As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
  • Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
  • LINKS | When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
  • SECURITY | To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
  • If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
  • AGE OF CONSENT | By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
  • CHANGES TO THIS PRIVACY POLICY | We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
  • If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
  • QUESTIONS AND CONTACT INFORMATION | If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at Hansons Auctioneers.

  • PRIVATE TREATY

    In addition to auction sales Hansons negotiate Private Treaty sales between ‘willing buyer and willing seller, or where several parties are interested, we offer a sealed bid Private Treaty sale service, whereby the interested parties will be invited for ‘best and final offer’ sealed bids, thus ensuring the vendor receives the optimum price. Where items are not offered for sale by auction, but are included in the auction catalogue as Private Treaty Sales, sealed bids are requested to be received by 12 noon on the Monday following our three-day Antiques and Collectors/Fine Art Auctions, with the highest bidder winning the item. In all cases, Private Treaty Sales incur the same charges if the Lot had been sold at Auction.

    UNSALEABLE ITEMS

    Hansons reserves the right to dispose of any item that in their opinion is unsaleable. Items, including electrical goods and soft furnishings, which do not comply with current legislation will not be offered at Auction.

    WEBSITE

    Whilst Hansons endeavours to ensure that the information supplied on the website is correct, Hansons does not warrant the accuracy and completeness of the material on the website, and may make changes to the material on the website, or to the products and prices described in it, at any time without notice. The material on the website may be out of date, and Hansons makes no commitment to update such material.

    The material on the website is provided ‘as is’, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Hansons provides you with the website on the basis that Hansons excludes all representations, warranties, conditions and other terms which, but for this legal notice, might have effect in relation to the website.


    BUYING AT AUCTION - LONDON

    Prospective purchasers should always thoroughly examine any items they are interested in before placing a bid and before the auction commences. For those unable to attend in person, we offer an image and condition report service by telephone and email, however buyers are responsible for satisfying themselves concerning the description and condition of the lots before proceeding to purchase - whilst every care is taken to provide an accurate description in the catalogue, it is based on a statement of opinion and not on fact.

    We also take this opportunity to remind you to refer to our glossary for assistance when considering descriptions, although this is not exhaustive and should you wish any term explained, do please contact the saleroom directly - we advise that it is your responsibility to clarify descriptions with a member of our staff before purchasing.

    Once you are content with your decision, we invite you to attend our auctions to enjoy the drama and theatre of a sale, however we acknowledge this is not always possible, and so we offer the following options:

    ABSENTEE BID

    You are welcome to leave a bid with us and the auctioneer will bid on your behalf against other bidders. When you have decided which lots you would like to bid on you may leave bids in person at our Auction Centre, via email to [email protected], or by telephone on 01283 733988. We advise that such requests should be placed as far in advance as possible, and, where there is staff availability, if placed whilst at our London Auction venue, these will be accepted up until 30 minutes before the sale commences however bids placed by email or telephone must be received by 4.30pm on the day before the auction to allow enough time for the relevant administration work to be carried out. Absentee bidder’s instructions may be cancelled at any time before the auction takes place, but cancellation cannot be guaranteed once an auction has commenced. We reserve the right to refuse an application where we feel it appropriate.

    TELEPHONE BIDS

    You are welcome to register to bid by telephone; on the day of the auction, a member of our team will contact you shortly before the lot appears for sale, they will then act as your mouthpiece in the saleroom, bidding on your instruction. We advise that such requests should be placed as far in advance as possible, and, where there is staff availability, if placed whilst at our London Auction venue, these will be accepted up until 30 minutes before the sale commences however bids placed by email or telephone must be received by 4.30pm on the day before the auction to allow enough time for the relevant administration work to be carried out - please note that this is a first come first served service, and where there are many bidders previously logged we may not always be able to accept registration. We reserve the right to refuse an application where we feel it appropriate.

    LIVE ONLINE BIDDING

    This service allows you to take part in an auction from the comfort of your home, at the office, or perhaps from the pool side whilst you are on holiday! You can access this service via www.the-saleroom.com, where you will find instructions on how, and when, to register – this is an easy to use service, however should you have any difficulties do please contact us on 01283 733988 and we will be able to advise you further. Please note that there is an additional 5% + VAT buyer’s premium for this service. We reserve the right to refuse an application where we feel it appropriate.

    REGISTRATION

    Buyers need to register at each sale before bidding in person. Please complete a registration form at the Auction Centre and pass this to our registration team who will then issue you with a bidding number – please note a form of ID will be needed. For those placing commission or telephone bids, we will ask for your name, address, telephone number (to include a land line) and email address. We reserve the right to refuse an application where we feel it appropriate.

    BUYER’S PREMIUM

    A buyer’s premium of 20% + VAT is payable in addition to the hammer price. Please note VAT (charged at the current rate) is payable on the premium only. A minimum lot charge of £5 + VAT applies. We accept all major debit and credit cards; however, cheques are only accepted by prior arrangement and lots purchased in this manner cannot be collected until full bank clearance is completed (at the time of writing, approximately seven working days).

    PRIVATE TREATY SALES

    In addition to auction sales Hansons negotiate Private Treaty sales between ‘willing buyer and willing seller’, or where several parties are interested, we offer a sealed bid Private Treaty sale service, whereby the interested parties will be invited for ‘best and final offer’ sealed bids, thus ensuring the vendor receives the optimum price. Where items are not offered for sale by auction but are included in the auction catalogue as Private Treaty Sales, sealed bids are requested to be received by 12 noon on the day the items are offered for sale, with the highest bidder winning the item. In all cases, Private Treaty Sales incur the same charges if the Lot had been sold at Auction.

    AFTER SALE OFFERS

    Where an item remains unsold on auction day, should a reasonable offer be made during the week following the sale, Hansons London reserve the right, in their position as agents, to accept on the vendors behalf.

    COLLECTION OF PURCHASED ITEMS

    All buyers and couriers must check their purchases prior to departure from the collection point. Hansons will accept no claims for loss or damage thereafter. All items must be paid for and collected within five days following the end of the sale, after this period storage charges of £5 + VAT per lot per day will apply and your items will not be insured. Storage charges will be payable prior to collection.

    DELIVERY OF PURCHASED ITEMS

    Online buyers can take advantage of our online hosts partnered delivery service, for those purchasing at the sale or via telephone or absentee bids, please contact a member of our team who be able to advise you further.


    USEFUL INFORMATION

    In these conditions Hansons means Hansons Auctioneers and Valuers Ltd.

    Please note all furniture is sold as a work of art, not for functional use in a domestic setting. Upholstered items which do not comply with fire regulations will be sold for their structural and artistic value only, not for household use in their current state. Fire Safety Regulations do not apply to furniture intended for export and furniture manufactured prior to 1950.

    Hansons operates an RICS approved complaints handling policy, a copy of which can be provided on request.

    Clients are advised all contracts with Hansons Auctioneers and Valuers Ltd are governed by the laws of England and Wales and the jurisdiction of the English and Welsh courts applies. Regulated by RICS

    In these conditions Hansons and means Hansons Auctioneers and Valuers Ltd.

    Clients are advised all contracts with Hansons are governed by the laws of England and Wales and the jurisdiction of the English and Welsh courts applies.

    ARTISTS RESALE RIGHT (OR DROIT DE SUITE)

    According to the European Union’s Artist’s Resale Right Directive, which has been adopted by the United Kingdom, living artists and artists who died within 70 years prior to the date of the sale are entitled to receive a resale royalty each time their art work is sold by an art market professional in the European Union or United Kingdom, subject to certain conditions. Hansons note a rolling scale charge, dependant on the hammer price of paintings, prints and drawings by known artists who have died within 70 years of the date of this sale, will be made to the purchaser on works which sell for in excess of 1,000 Euros. The Exchange rate to Sterling will be fixed as at the date of sale.

    AUCTION ATTENDEES

    All who attend any Hansons Auction venue or any other Hansons event shall be deemed to be there at their own risk and are to take note of security arrangements and of the layout of the site on arrival. They shall have no claim against Hansons in respect of any accident which may occur or injury, damage or loss howsoever caused.

    The right is reserved to refuse admission to the auction premises and may be used by Hansons without giving a reason.

    AUCTION PROCEDURE

    Any auction shall be conducted at the absolute discretion of Hansons Auctioneers.

    Hansons shall conduct the Auction with reasonable skill and care - for example, what constitutes a bid shall be at the absolute discretion of the Auctioneer, acting with reasonable skill and care.

    Hansons shall have the right to refuse any bid which does not exceed the previous bid by at least 10% or by such greater proportion as the Auctioneer shall in his or her absolute discretion direct.

    Hansons reserve the right not to approve any online bidder when their registration credit check is not successful and who cannot provide references. Hansons will not accept commission bids for any buyer that has an outstanding invoice.

    Hansons do their utmost to execute each and every bid, but neither Hansons nor the seller will be responsible for errors or failures to execute bids placed on the internet or on a mobile device or telephone, including, without limitation, any loss of telephone line connection, or connection to the internet; or any breakdown or problem with the online bidding software or the website service provider.

    Hansons advises that the auctioneer will commence and advance bidding at levels and increments he considers appropriate and is entitled to place a bid or series of bids on behalf of the Seller up to the reserve on the lot, without indicating he is doing so and whether or not other bids are placed.

    Where two or more bids at the same level are simultaneously received, Hansons shall have absolute discretion to determine which bid to prefer. Subject to the foregoing where two or more bids at the same level are simultaneously received by the Auctioneer, any bid by a Bidder personally present at an Auction shall take preference over any bid submitted by telephone or over the Internet. Any bid made or attempted by telephone or over the internet shall be deemed to have been made only if received by the Auctioneer.

    Hansons has the discretion at any time, to refuse any bid, withdraw any lot, re-offer a lot for sale (including after the fall of the hammer) if they believe there may be error or dispute, and take such action as they reasonably think fit.

    As Auctioneers, Hansons usually contract as agents for the seller whose identity, for reasons of confidentiality, is not normally disclosed; accordingly, on entering into purchase, your primary contract is with the seller.

    The ownership of any Lot purchased shall not pass to the relevant Buyer until they have made full and total payment to Hansons.

    Hansons are, primarily, agents for the seller. We are dependent on information provided by the seller and whilst we may inspect lots and act reasonably in taking a general view about them, we are normally unable to carry out any detailed examination of lots in order to ascertain their condition in the way in which it would be prudent for a buyer to. Intending buyers have ample opportunity for inspection of goods and, therefore, accept responsibility for inspecting and investigating lots prior to purchase. Neither Hansons nor the seller accept any responsibility for the condition of lots sold; particularly with regard to objects being in working order.

    CCTV

    We have installed CCTV systems in internal and external areas of our Heage Lane site for the purposes of public and staff safety and crime prevention and detection. In all locations, signs are displayed notifying you that CCTV is in operation and providing details of who to contact for further information about the scheme.

    We hold personal data from the CCTV system for a period of two weeks. Where incidents are brought to our attention then personal data captured may be held for a longer period, in particular where offences have been reported and are under investigation. You have the right to see CCTV images of yourself and be provided with a copy of the images in accordance with the codes of practice issued by the Information Commissioner. We will only disclose images and audio to other authorised bodies who intend to use it for the purposes stated above.

    CLIENT CONTACT

    Any notice to any buyer, vendor, bidder or viewer may be given by first class mail or email in which case it shall be deemed to have been received by the addressee 48 hours after posting or sending.

    COLLECTION OF GOODS

    All Buyer’s and couriers must check their purchases prior to departure from the auction. Hansons will accept no claims for loss or damage thereafter. All general items must be paid for and collected within five days following the end of the sale, after this period storage charges of £1 + VAT per lot per day will apply and your items will not be insured; all furniture items must be paid for and collected within three working days following the end of the furniture section of the sale, after this period, lots remaining uncollected at 5.00 pm on Wednesday evening will be moved off site and an administration fee of £25 + VAT will be added to the sale account, together with storage charges of £5 + VAT per lot per day, please you’re these items will no longer be insured, and as items are removed from the site we will not take responsibility for any losses or breakages sustained. Failure to pay for goods within six weeks of the auction will result in the sale being rescinded. The defaulting buyer will also be blocked from bidding at future Hansons auctions.

    COMPLAINTS

    Hansons Auctioneers operates an RICS approved complaints handling policy, a copy of which can be provided on request.

    CONSIGNED LOTS

    On signing the consignment receipt, the vendor confirms to Hansons that they are the true owner of the property or has the authorisation from the true owner to sell the property.

    On consignment, where possible, we identify the most appropriate auction for your object(s), however Hansons reserve the right to re-assign sales for any consignments should they feel it prudent, in order to maximise your financial return.

    ELECTRICAL ITEMS

    Please be aware that any electrical items consigned will be PAT tested, and the cost allocated to the seller; if the result is classed as a fail, the cords will be removed up to the body of the item before being returned to the client.

    FILMING

    Please be aware that we often photograph and record video footage at our events for promotional purposes within printed, televisual and digital media. By attending one of our events, you acknowledge that you have been informed that you may be photographed and recorded, and that you give permission for your likeness, voice and items you own to be used, to be photographed and recorded, and for Hansons Auctioneers and Valuers Ltd to lend and use such recordings in any way, through print, televisual and digital means, whether on their own or in combination with other items via all forms of media known now or in the future. The rights to reproduce and re-use such will remain with Hansons Auctioneers and Valuers Ltd thereafter without requesting your personal authorization. Should you have any queries, please contact Rebecca Hanson on 01283 733988 or at [email protected] - thank you for your cooperation.

    FIREARMS

    Hansons advise that all firearms consignments will be dealt with according to the laws of England and Wales and the jurisdiction of the English and Welsh courts applies at all times. In cases where the required licensing and documentation is not provided, we reserve the right to retain such items prior to disposal by the relevant authorities.

    INTRODUCTORY COMMISSION

    Hansons reserves the right to make occasional relevant and appropriate Introductory Commission payments, without cost to the buyer or seller.

    LOT DESCRIPTION

    Care is taken to ensure that any statements as to authorship, attribution, origin, date, age, provenance and condition are reliable and accurate, but all such are statements of opinion and are not to be taken as statements or representations of fact. Hansons reserve the right, in forming their opinion, to consult and rely upon any expert or authority reasonably considered by them to be reliable.

    Whilst we seek to describe lots accurately, it may be impractical for us to carry out exhaustive due diligence on each lot. Prospective Buyers are given ample opportunities to view and inspect before any sale and they (and any independent experts on their behalf) must satisfy themselves as to the accuracy of any description of a lot.

    Similarly reports on the condition of any lot are offered by Hansons as a statement of opinion only, and not of fact, and as such Hansons are not liable for any errors or omissions contained therein. Hansons will not be held responsible for any damage or defect that has not been notified to the buyer.

    Catalogue illustrations are for guidance only and will not convey full information as to the actual condition of lots.

    Where the term (a/f) is used, this refers to a lot being ‘as found’, it is used for guidance only and indicates that in our opinion there is significant damage or repair to an item, the omission of this term does not indicate there is not significant damage or repair to an item and Hansons are not liable for the omission of this term.

    Please note all furniture is sold as a work of art, not for functional use in a domestic setting. Upholstered items which do not comply with fire regulations will be sold for their structural and artistic value only, not for household use in their current state. Fire Safety Regulations do not apply to furniture intended for export and furniture manufactured prior to 1950.

    MARKETING

    Hansons reserve the right to advertise any consigned objects in all forms of media, known now or in the future, either before or after a sale, without requesting the vendor’s or buyer's authorisation.

    MEASUREMENTS

    All measurements are approximate, and due to the nature of the goods on offer we use both metric and imperial figures. Should you require additional measurements for any item, please contact us on 020 8979 7954 or at [email protected]

    PRIVACY STATEMENT | WHAT DO WE DO WITH YOUR INFORMATION?

    When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

    CONSENT | How do you get my consent?

    When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

    How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected] or mailing us at: Hansons Auctioneers Heage Lane, Etwall, Derbyshire, DE65 6LS, United Kingdom

    DISCLOSURE

    We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

    THIRD-PARTY SERVICES

    In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

    LINKS

    When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

    SECURITY

    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

    AGE OF CONSENT

    By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

    CHANGES TO THIS PRIVACY POLICY

    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

    QUESTIONS AND CONTACT INFORMATION

    If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at Hansons Auctioneers.

    PRIVATE TREATY

    In addition to auction sales Hansons negotiate Private Treaty sales between ‘willing buyer and willing seller, or where several parties are interested, we offer a sealed bid Private Treaty sale service, whereby the interested parties will be invited for ‘best and final offer’ sealed bids, thus ensuring the vendor receives the optimum price. Where items are not offered for sale by auction but are included in the auction catalogue as Private Treaty Sales, sealed bids are requested to be received by 12 noon on the Monday following our three-day Antiques and Collectors/Fine Art Auctions, with the highest bidder winning the item. In all cases, Private Treaty Sales incur the same charges if the Lot had been sold at Auction.

    UNSALEABLE ITEMS

    Hansons reserves the right to dispose of any item that in their opinion is unsaleable. Items, including electrical goods and soft furnishings, which do not comply with current legislation will not be offered at Auction.

    WEBSITE

    Whilst Hansons endeavours to ensure that the information supplied on the website is correct, Hansons does not warrant the accuracy and completeness of the material on the website and may make changes to the material on the website, or to the products and prices described in it, at any time without notice. The material on the website may be out of date, and Hansons makes no commitment to update such material.

    The material on the website is provided ‘as is’, without any conditions, warranties or other terms of any kind.

    Accordingly, to the maximum extent permitted by law, Hansons provides you with the website on the basis that Hansons excludes all representations, warranties, conditions and other terms which, but for this legal notice, might have effect in relation to the website.

    Get in touch with Hansons

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