Buying from Hansons

BUYING AT AUCTION - DERBY

Prospective purchasers should always thoroughly examine any items they are interested in before placing a bid and before the auction commences. For those unable to attend in person, we offer an image and condition report service by telephone and email, however buyers are responsible for satisfying themselves concerning the description and condition of the lots before proceeding to purchase – whilst every care is taken to provide an accurate description in the catalogue, it is based on a statement of opinion and not on fact.

We also take this opportunity to remind you to refer to our glossary for assistance when considering descriptions, although this is not exhaustive and should you wish any term explained, do please contact the saleroom directly – we advise that it is your responsibility to clarify descriptions with a member of our staff before purchasing.

Once you are content with your decision, we invite you to attend our auctions to enjoy the drama and theatre of a sale, however we acknowledge this is not always possible, and so we offer the following options:

ABSENTEE BID – you are welcome to leave a bid with us and the auctioneer will bid on your behalf against other bidders. When you have decided which lots you would like to bid on you may leave bids in person at our Auction Centre, via our email to service@hansonsauctioneers.co.uk, or by telephone on 01283 733988. We accept bids prior to, and throughout, our sales, however please ensure you allow enough time for the relevant administration work to be carried out before the lot comes under the auctioneer’s hammer. Absentee bidder’s instructions may be cancelled at any time before the auction takes place, but cancellation cannot be guaranteed once an auction has commenced. We reserve the right to refuse an application where we feel it appropriate.

TELEPHONE BIDS – you are welcome to register to bid by telephone; on the day of the auction, a member of our team will contact you shortly before the lot appears for sale, they will then act as your mouthpiece in the saleroom, bidding on your instruction. We advise that such requests should be placed as far in advance as possible. Please note that this is a first come first served service, and where there are many bidders previously logged we may not always be able to accept registration. We reserve the right to refuse an application where we feel it appropriate.

LIVE ONLINE BIDDING – this service allows you to take part in an auction from the comfort of your home, at the office, or perhaps from the pool side whilst you are on holiday! To access this service, please click the ‘button’ on our website, www.hansonsauctioneers.co.uk, to access our www.the-saleroom.com catalogue pages, where you will find instructions on how, and when, to register – this is an easy to use service, however should you have any difficulties do please contact us on 01283 733988 and we will be able to advise you further. Please note that there is an additional 5% + VAT buyer’s premium for this service. We reserve the right to refuse an application where we feel it appropriate.

REGISTRATION – buyers need to register at each sale before bidding in person. Please complete a registration form at the Auction Centre, and pass this to our reception staff who will then issue you with a bidding number – please note a form of ID will be needed. For those placing commission or telephone bids, we will ask for your name, address, telephone number (to include a land line) and email address. We reserve the right to refuse an application where we feel it appropriate.

BUYERS PREMIUM – a buyer’s premium of 20% + VAT is payable in addition to the hammer price. Please note VAT (charged at the current rate) is payable on the premium only. A minimum lot charge of £5 + VAT applies. Please be aware that the buyer’s premium for the purchase of motor vehicles is 10% + VAT, excluding motorbikes. We accept all major debit and credit cards; however, cheques are only accepted by prior arrangement and lots purchased in this manner cannot be collected until full bank clearance is completed (at the time of writing, approximately seven working days).

PRIVATE TREATY SALES

In addition to auction sales Hansons negotiate Private Treaty sales between ‘willing buyer and willing seller’, or where several parties are interested, we offer a sealed bid Private Treaty sale service, whereby the interested parties will be invited for ‘best and final offer’ sealed bids, thus ensuring the vendor receives the optimum price. Where items are not offered for sale by auction, but are included in the auction catalogue as Private Treaty Sales, sealed bids are requested to be received by 12 noon on the day the items are offered for sale, with the highest bidder winning the item. In all cases, Private Treaty Sales incur the same charges if the Lot had been sold at Auction.

AFTER SALE OFFERS

Where an item remains unsold on auction day, should a reasonable offer be made during the week following the sale, Hansons reserve the right, in their position as agents, to accept on the vendors behalf.

COLLECTION OF PURCHASED ITEMS

All Buyer’s and couriers must check their purchases prior to departure from the auction. Hansons will accept no claims for loss or damage thereafter. All general items must be paid for and collected within five days following the end of the sale, after this period storage charges of £1 + VAT per lot per day will apply and your items will not be insured; all furniture items must be paid for and collected within three working days following the end of the furniture section of the sale, after this period, lots remaining uncollected at 5.00pm on Wednesday evening will be moved off site and an administration fee of £25 + VAT will be added to the sale account, together with storage charges of £5 + VAT per lot per day, please note these items will not be insured, and as items are removed from the site we will not take responsibility for any losses or breakages sustained.

DELIVERY OF PURCHASED ITEMS

We are happy to discuss delivery of purchased items with you, and can assist with postage and courier deliveries – please contact our team for further advice, or review the ‘Postage of Items’ under ‘Our Services’ on the Hansons website – and for delivery using our own transport team, charges commence at £25 + VAT. Should you wish to take advantage of our postage and packing service once you have purchased an item at a Hansons auction, please be advised that this is a fee-paying service, and the invoice may be forwarded separately to the purchase invoice – the fee for packing and/or postage is not included within our commission fees.

ITEMS DAMAGED DURING TRANSIT

Any items packed, or packed & posted by Hansons, that are damaged during transit, must be returned to Hansons for inspection together with all packaging materialsno claims can be reasonably considered otherwise.

Hansons reserves the right to refuse admission to any of its auctions without giving a reason

USEFUL INFORMATION

In these conditions Hansons means Hansons Auctioneers and Valuers Ltd.

Please note all furniture is sold as a work of art, not for functional use in a domestic setting. Upholstered items which do not comply with fire regulations will be sold for their structural and artistic value only, not for household use in their current state. Fire Safety Regulations do not apply to furniture intended for export and furniture manufactured prior to 1950.

Hansons operates an RICS approved complaints handling policy, a copy of which can be provided on request.

Clients are advised all contracts with Hansons are governed by the laws of England and Wales and the jurisdiction of the English and Welsh courts applies.


BUYING AT AUCTION - LONDON

Prospective purchasers should always thoroughly examine any items they are interested in before placing a bid and before the auction commences. For those unable to attend in person, we offer an image and condition report service by telephone and email, however buyers are responsible for satisfying themselves concerning the description and condition of the lots before proceeding to purchase - whilst every care is taken to provide an accurate description in the catalogue, it is based on a statement of opinion and not on fact.

We also take this opportunity to remind you to refer to our glossary for assistance when considering descriptions, although this is not exhaustive and should you wish any term explained, do please contact the saleroom directly - we advise that it is your responsibility to clarify descriptions with a member of our staff before purchasing.

Once you are content with your decision, we invite you to attend our auctions to enjoy the drama and theatre of a sale, however we acknowledge this is not always possible, and so we offer the following options:

ABSENTEE BID - you are welcome to leave a bid with us and the auctioneer will bid on your behalf against other bidders. When you have decided which lots you would like to bid on you may leave bids in person at our Auction Centre, via email to service@hansonsauctioneers.co.uk, or by telephone on 01283 733988. We advise that such requests should be placed as far in advance as possible, and, where there is staff availability, if placed whilst at our London Auction venue, these will be accepted up until 30 minutes before the sale commences however bids placed by email or telephone must be received by 4.30pm on the day before the auction to allow enough time for the relevant administration work to be carried out. Absentee bidder’s instructions may be cancelled at any time before the auction takes place, but cancellation cannot be guaranteed once an auction has commenced. We reserve the right to refuse an application where we feel it appropriate.

TELEPHONE BIDS – you are welcome to register to bid by telephone; on the day of the auction, a member of our team will contact you shortly before the lot appears for sale, they will then act as your mouthpiece in the saleroom, bidding on your instruction. We advise that such requests should be placed as far in advance as possible, and, where there is staff availability, if placed whilst at our London Auction venue, these will be accepted up until 30 minutes before the sale commences however bids placed by email or telephone must be received by 4.30pm on the day before the auction to allow enough time for the relevant administration work to be carried out - please note that this is a first come first served service, and where there are many bidders previously logged we may not always be able to accept registration. We reserve the right to refuse an application where we feel it appropriate.

LIVE ONLINE BIDDING - this service allows you to take part in an auction from the comfort of your home, at the office, or perhaps from the pool side whilst you are on holiday! You can access this service via www.the-saleroom.com, where you will find instructions on how, and when, to register – this is an easy to use service, however should you have any difficulties do please contact us on 01283 733988 and we will be able to advise you further. Please note that there is an additional 5% + VAT buyer’s premium for this service. We reserve the right to refuse an application where we feel it appropriate.

REGISTRATION - buyers need to register at each sale before bidding in person. Please complete a registration form at the Auction Centre, and pass this to our registration team who will then issue you with a bidding number – please note a form of ID will be needed. For those placing commission or telephone bids, we will ask for your name, address, telephone number (to include a land line) and email address. We reserve the right to refuse an application where we feel it appropriate.

BUYER’S PREMIUM

A buyer’s premium of 20% + VAT is payable in addition to the hammer price. Please note VAT (charged at the current rate) is payable on the premium only. A minimum lot charge of £5 + VAT applies.

We accept all major debit and credit cards; however, cheques are only accepted by prior arrangement and lots purchased in this manner cannot be collected until full bank clearance is completed (at the time of writing, approximately seven working days).

PRIVATE TREATY SALES

In addition to auction sales Hansons negotiate Private Treaty sales between ‘willing buyer and willing seller’, or where several parties are interested, we offer a sealed bid Private Treaty sale service, whereby the interested parties will be invited for ‘best and final offer’ sealed bids, thus ensuring the vendor receives the optimum price. Where items are not offered for sale by auction, but are included in the auction catalogue as Private Treaty Sales, sealed bids are requested to be received by 12 noon on the day the items are offered for sale, with the highest bidder winning the item. In all cases, Private Treaty Sales incur the same charges if the Lot had been sold at Auction.

AFTER SALE OFFERS

Where an item remains unsold on auction day, should a reasonable offer be made during the week following the sale, Hansons London reserve the right, in their position as agents, to accept on the vendors behalf.

COLLECTION OF PURCHASED ITEMS

All buyers and couriers must check their purchases prior to departure from the collection point. Hansons will accept no claims for loss or damage thereafter. All items must be paid for and collected within five days following the end of the sale, after this period storage charges of £5 + VAT per lot per day will apply and your items will not be insured. Storage charges will be payable prior to collection.

DELIVERY OF PURCHASED ITEMS

Online buyers can take advantage of our online hosts partnered delivery service, for those purchasing at the sale or via telephone or absentee bids, please contact a member of our team who be able to advise you further.

Hansons reserves the right to refuse admission to any of its auctions without giving a reason

USEFUL INFORMATION

In these conditions Hansons means Hansons Auctioneers and Valuers Ltd.

Please note all furniture is sold as a work of art, not for functional use in a domestic setting. Upholstered items which do not comply with fire regulations will be sold for their structural and artistic value only, not for household use in their current state. Fire Safety Regulations do not apply to furniture intended for export and furniture manufactured prior to 1950.

Hansons operates an RICS approved complaints handling policy, a copy of which can be provided on request.

Clients are advised all contracts with Hansons Auctioneers and Valuers Ltd are governed by the laws of England and Wales and the jurisdiction of the English and Welsh courts applies.


Important Information

In these conditions Hansons means Hansons Auctioneers and Valuers Ltd.

Clients are advised all contracts with Hansons are governed by the laws of England and Wales and the jurisdiction of the English and Welsh courts applies.

ARTISTS RESALE RIGHT (OR DROIT DE SUITE) - According to the European Union’s Artist’s Resale Right Directive, which has been adopted by the United Kingdom, living artists and artists who died within 70 years prior to the date of the sale are entitled to receive a resale royalty each time their art work is sold by an art market professional in the European Union or United Kingdom, subject to certain conditions. Hansons note a rolling scale charge, dependant on the hammer price of paintings, prints and drawings by known artists who have died within 70 years of the date of this sale, will be made to the purchaser on works which sell for in excess of 1,000 Euros. The Exchange rate to Sterling will be fixed as at the date of sale.

AUCTION ATTENDEES - All who attend Hansons Auction Centre or any other Hansons Auctioneers and Valuers Ltd event shall be deemed to be there at their own risk, and are to take note of security arrangements and of the layout of the site on arrival. They shall have no claim against Hansons in respect of any accident which may occur or injury, damage or loss howsoever caused.

The right is reserved to refuse admission to the auction premises and may be used by Hansons without giving a reason.

AUCTION PROCEDURE - Any auction shall be conducted at the absolute discretion of Hansons Auctioneers.

Hansons shall conduct the Auction with reasonable skill and care - for example, what constitutes a bid shall be at the absolute discretion of the Auctioneer, acting with reasonable skill and care.

Hansons shall have the right to refuse any bid which does not exceed the previous bid by at least 10% or by such greater proportion as the Auctioneer shall in his or her absolute discretion direct.

Hansons reserve the right not to approve any online bidder when their registration credit check is not successful and who cannot provide references. Hansons will not accept commission bids for any buyer that has an outstanding invoice.

Hansons do their utmost to execute each and every bid, but neither Hansons nor the seller will be responsible for errors or failures to execute bids placed on the internet or on a mobile device or telephone, including, without limitation, any loss of telephone line connection, or connection to the internet; or any breakdown or problem with the online bidding software or the website service provider.

Hansons advises that the auctioneer will commence and advance bidding at levels and increments he considers appropriate and is entitled to place a bid or series of bids on behalf of the Seller up to the reserve on the lot, without indicating he is doing so and whether or not other bids are placed.

Where two or more bids at the same level are simultaneously received, Hansons shall have absolute discretion to determine which bid to prefer. Subject to the foregoing where two or more bids at the same level are simultaneously received by the Auctioneer, any bid by a Bidder personally present at an Auction shall take preference over any bid submitted by telephone or over the Internet. Any bid made or attempted by telephone or over the internet shall be deemed to have been made only if received by the Auctioneer.

Hansons has the discretion at any time, to refuse any bid, withdraw any lot, re-offer a lot for sale (including after the fall of the hammer) if they believe there may be error or dispute, and take such action as they reasonably think fit.

As Auctioneers, Hansons usually contract as agents for the seller whose identity, for reasons of confidentiality, is not normally disclosed; accordingly, on entering into purchase, your primary contract is with the seller.

The ownership of any Lot purchased shall not pass to the relevant Buyer until they have made full and total payment to Hansons.

Hansons are, primarily, agents for the seller. We are dependent on information provided by the seller and whilst we may inspect lots and act reasonably in taking a general view about them, we are normally unable to carry out any detailed examination of lots in order to ascertain their condition in the way in which it would be prudent for a buyer to. Intending buyers have ample opportunity for inspection of goods and, therefore, accept responsibility for inspecting and investigating lots prior to purchase. Neither Hansons nor the seller accept any responsibility for the condition of lots sold; particularly with regard to objects being in working order.

All Buyer’s and couriers must check their purchases prior to departure from the auction. Hansons will accept no claims for loss or damage thereafter. All general items must be paid for and collected within five days following the end of the sale, after this period storage charges of £1 + VAT per lot per day will apply and your items will not be insured; all furniture items must be paid for and collected within three working days following the end of the furniture section of the sale, after this period, lots remaining uncollected at 5.00 pm on Wednesday evening will be moved off site and an administration fee of £25 + VAT will be added to the sale account, together with storage charges of £5 + VAT per lot per day, please you’re these items will no longer be insured, and as items are removed from the site we will not take responsibility for any losses or breakages sustained.

Failure to pay for goods within six weeks of the auction will result in the sale being rescinded. The defaulting buyer will also be blocked from bidding at future Hansons auctions.

CLIENT CONTACT - Any notice to any buyer, vendor, bidder or viewer may be given by first class mail or email in which case it shall be deemed to have been received by the addressee 48 hours after posting or sending.

COMPLAINTS - Hansons Auctioneers operates an RICS approved complaints handling policy, a copy of which can be provided on request.

FIREARMS - Hansons advise that all firearms consignments will be dealt with according to the laws of England and Wales and the jurisdiction of the English and Welsh courts applies at all times. In cases where the required licensing and documentation is not provided, we reserve the right to retain such items prior to disposal by the relevant authorities.

INTRODUCTORY COMMISSION - Hansons reserves the right to make occasional relevant and appropriate Introductory Commission payments, without cost to the buyer or seller.

LOT DESCRIPTION - Care is taken to ensure that any statements as to authorship, attribution, origin, date, age, provenance and condition are reliable and accurate, but all such are statements of opinion and are not to be taken as statements or representations of fact. Hansons reserve the right, in forming their opinion, to consult and rely upon any expert or authority reasonably considered by them to be reliable.

Whilst we seek to describe lots accurately, it may be impractical for us to carry out exhaustive due diligence on each lot. Prospective Buyers are given ample opportunities to view and inspect before any sale and they (and any independent experts on their behalf) must satisfy themselves as to the accuracy of any description of a lot.

Similarly reports on the condition of any lot are offered by Hansons as a statement of opinion only, and not of fact, and as such Hansons are not liable for any errors or omissions contained therein. Hansons will not be held responsible for any damage or defect that has not been notified to the buyer.

Catalogue illustrations are for guidance only and will not convey full information as to the actual condition of lots.

Where the term (a/f) is used, this refers to a lot being ‘as found’, it is used for guidance only and indicates that in our opinion there is significant damage or repair to an item, the omission of this term does not indicate there is not significant damage or repair to an item and Hansons are not liable for the omission of this term.

Please note all furniture is sold as a work of art, not for functional use in a domestic setting. Upholstered items which do not comply with fire regulations will be sold for their structural and artistic value only, not for household use in their current state. Fire Safety Regulations do not apply to furniture intended for export and furniture manufactured prior to 1950.

MARKETING - Hansons reserve the right to advertise any consigned objects in all forms of media, known now or in the future, either before or after a sale, without requesting the vendor’s or buyer's authorisation.

MEASUREMENTS - All measurements are approximate, and due to the nature of the goods on offer we use both metric and imperial figures; should you require additional measurements for any item, please contact us at service@hansonsauctioneers.co.uk or on 01283 733988.

PRIVATE TREATY - In addition to auction sales Hansons negotiate Private Treaty sales between ‘willing buyer and willing seller, or where several parties are interested, we offer a sealed bid Private Treaty sale service, whereby the interested parties will be invited for ‘best and final offer’ sealed bids, thus ensuring the vendor receives the optimum price. Where items are not offered for sale by auction, but are included in the auction catalogue as Private Treaty Sales, sealed bids are requested to be received by 12 noon on the Monday following our three-day Antiques and Collectors/Fine Art Auctions, with the highest bidder winning the item. In all cases, Private Treaty Sales incur the same charges if the Lot had been sold at Auction.

UNSALEABLE ITEMS - Hansons reserves the right to dispose of any item that in their opinion is unsaleable. Items, including electrical goods and soft furnishings, which do not comply with current legislation will not be offered at Auction.

WEBSITE - Whilst Hansons endeavours to ensure that the information supplied on the website is correct, Hansons does not warrant the accuracy and completeness of the material on the website, and may make changes to the material on the website, or to the products and prices described in it, at any time without notice. The material on the website may be out of date, and Hansons makes no commitment to update such material.

The material on the website is provided ‘as is’, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Hansons provides you with the website on the basis that Hansons excludes all representations, warranties, conditions and other terms which, but for this legal notice, might have effect in relation to the website.

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