Covid-19 Guide - How we can serve you in these difficult times

Posted on 02/01/2021 in Press Coverage

Hansons Auctioneers are open for consignments, collections, deliveries and valuations by appointment. All Covid regulations are strictly adhered to.

Entries are invited for our 2021 sales. Our online-only auctions, supported by our contactless click-and-collect service and in-house postage department, are operating as normal but some services may be subject to change due to Covid. Any alterations to sale dates will appear on our Auction Calendar.

To discuss valuations, consignments or items you may wish to sell or to arrange a FREE Covid-safe home visit or valuation at one of our auction centres please get in touch:

Items can be posted for valuation/assessment with a view to consignment to auction. Send them to: Hansons, Heage Lane, Etwall, Derbyshire DE65 6LS but please contact us first to ensure the object is suitable for auction by emailing [email protected]

How Hansons operates with lockdown regulations in force

  • Though our salerooms are closed to the public all services are available by appointment
  • As our auctions take place online-only behind closed doors, our sales schedule will, where possible, operate as normal across our four salerooms
  • A drop-off delivery service is available for the valuation of items by appointment only.
  • Contactless collections/deliveries are available by appointment
  • Free home visits and valuations at our Auction Centres are available - contact details above
  • Our in-house postage department is operating as normal. To enquire, email [email protected]
  • Contactless appointments can be arranged for the collection of purchased lots by contacting any saleroom as follows: Etwall, Derbyshire HQ: 07469 353076 or email [email protected] | London: 07469 353077 or email [email protected] | Bishton Hall, Staffs: [email protected] | Banbury, Oxfordshire: 01295 817777 or email [email protected]

Upcoming online-only auctions

Our online-only sales achieved record-breaking results since in 2020. To find out about future sales please view our Auction Calendar.

How to enjoy our online-only sales

You can watch, browse or bid in Hansons’ auctions from the comfort of your home using a computer, tablet or smart phone via our own online FREE bidding platform - We have 25,000 registered bidders and there is NO ONLINE BIDDING SURCHARGE with hansonslive. You can also bid live in all our auctions at

Need extra information about a lot?

Please request a condition report and/or more images by emailing the Hansons auction centre running the sale featuring the lot you are interested in: Derbyshire: [email protected] | Bishton Hall, Staffs: [email protected] | London: [email protected] | Banbury, Oxfordshire: [email protected]

How to bid online

Please visit and click on ‘Create Account’ to register to bid in our sales. You can bid on any lot as soon as a catalogue is published and/or during the live auction itself. Alternatively, you can register to bid at Important: There is no online surcharge if you bid on Hansonslive - Hansons have 25,000 registered bidders worldwide.

Telephone/Commission bids

We accept telephone bids or commission bids on all lots in our auction. However, all phone line requests must be received by 4pm the day before the lot is due to be auctioned and are subject to availability. Phone lines will be limited and offered on a ‘first come – first served’ basis. Please be aware that by booking a telephone line you are agreeing to bid at the lowest estimate of the lot. Contact the Hansons saleroom holding the auction to book a telephone line or arrange a commission bid:

Derbyshire: [email protected]

Bishton Hall, Staffs: [email protected]

London: [email protected]

Banbury, Oxfordshire: [email protected]

Viewing Notice

Public auction previews are not taking place due to Covid-19 but some private viewings are available by appointment. If you wish to enquire about a private viewing, please contact the relevant saleroom.

Payments for purchases

Payments for purchases can be made by bank transfer to:

Natwest client account number: 18525679

Sort code: 54-10-56

Please reference your invoice number

Contactless collection/postage of items purchased

We offer an in-house postage department to despatch items post-auction and can advise on courier services. Postage enquiries: [email protected]

To book a collection slot for an item purchased at auction in Etwall, Derbyshire, please telephone: 07469 353076 or email [email protected]

For collection from Banbury | [email protected] | 01295 817777

For collection from Bishton Hall, Staffs | [email protected]

For collection from London | [email protected] | 0207 018 9300 or 07469 353077

Please note, items must be paid for before collection and proof of payment provided. If you have a payment query, please email: [email protected]


Our accounts department is operating as normal. Email: [email protected] or phone 01283 733988.

Virtual Valuations – how we can help you remotely

  • Email images of your objects/information to: [email protected]
  • Arrange a real-time assessment of all types of antiques, including major/large collections. You can book a WhatsApp video call, Facetime or Skype appointment, by calling 07725 514855 or emailing [email protected].

Hansons' head of jewellery Helen Smith.

We value all manner of antiques and collectables. To arrange a free valuation, please contact one of our specialist valuers:

House Visits/Collection of items across the UK

Our four auction centres can assist/advise/provide free quotes for house clearance/downsizing and the collection of items. Please contact:

Thank you for your continued support and interest in our services. Should you have any queries, please contact Charles Hanson. E: [email protected] | 07725 514855